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Client portal · one loginNo account required to request

Your fleet, your paperwork — live.

One login for everything VIG handles for you: pickups, bids, orders, invoices, messages, and your recovery reporting.

No account yet? Create one free →

Track pickups end-to-endBids & wire-settled invoicesControlled QC documentsSustainability reporting
One login · everything VIG handles for you

Every asset, tracked to a record.

The portal is where the paper trail lives after pickup: your requests, your bids and orders, your controlled documents, and your recovery reporting — no phone tag.

01

Pickup tracking

/portal/pickups

Submit a pickup request and follow it through quote, scheduling, and completion — with your reference code and timeline at each stage. Your serialized Certificate of Destruction is filed to the same record when the job closes.

Pickups →
02

Bids & watchlist

/portal/bids · /portal/saved-searches

Bid in the live auction and reserve wholesale lots. Your active bids, watched lots, and results sit in one place — winning, outbid, won, or did-not-win — plus the saved searches that alert you when the right lot lists.

Bids & watchlist →
03

Orders & invoices

/portal/orders

Keep every invoice — printable, wire-settled — in one place. Wholesale settles at the listed price (no buyer's premium); auction wins add the 15% buyer's premium. VIG never posts banking details on this site or sends them by email — verified wire details arrive through a secure channel once your invoice is issued.

Orders & invoices →
04

Quality documents

/portal/documents

Your controlled QC documents and certificate records — provided under your service agreement, downloaded through the authenticated portal. Company certificate documents are never downloadable from the public site; originals remain available for inspection on request.

Documents →
05

Sustainability impact

/portal/sustainability

A running tally of the engagements we've closed for your organization — value recovered and an estimated diversion range. The per-engagement Sustainability Impact Report, issued at job close, carries the authoritative numbers for your ESG filing.

Sustainability →
06

Messages & settings

/portal/messages · /portal/settings

A direct message line to the VIG team — no phone tag. Manage your account and request bidder access from Settings; verification and a refundable deposit are required before bidding is enabled.

Messages →
See it before you sign in

Inside the portal.

The same records our auditors read, laid out for you. Previews below use anonymized sample data — every panel is wired to your own account once you sign in.

Controlled documents open through the authenticated portal only — uncontrolled when downloaded. Company R2v3 and ISO certificate documents are never downloadable from the public site; originals are available for inspection on request.

How a pickup works

Request → quote → truck at your dock.

Submit the form with your asset list and ZIP. We reply with a quote and pickup window within one business day; accept, and the BOL and chain of custody start automatically. Track all of it from the portal.

01

Request

Send your asset list and pickup ZIP. No account required — you get a reference code instantly.

Reference issued
02

Quote

We reply with a quote and pickup window within one business day.

One business day
03

Schedule

Accept, and sealed, manifested transport is booked. A BOL is issued at loading.

BOL at loading
04

Track

Follow every stage from the portal — reconciled within 48 hours, sanitized per NIST 800-88, filed to one record per serial.

Chain of custody
For buyers & bidders

One account buys and sells.

The same free account tracks your retirements and lets you bid and reserve. The auction is for verified business buyers only — bidder accounts require identity and business verification and a refundable deposit before bidding is enabled.

  • Request bidder access in Settings — verification + refundable deposit
  • Proxy bidding and soft-close on every lot
  • Reserve wholesale lots at the listed price — settled by wire
  • 7-day warranty against misrepresentation on every lot
Client portal · no account required to request

Start your first pickup.

No account required to request — create one after to track it end-to-end. You’ll get a reference code instantly and a reply within one business day.

No account yet? Create one free → · (682) 716-2740 · Mon–Fri · 8:00 AM – 5:00 PM CT

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